All guests are required to sign our terms and conditions in order to complete the booking process. By using our site or placing a reservation all guests agree to these terms. Guests agree to these terms and conditions voluntarily and are under no circumstance required to complete a purchase. All reservation deposits are nonrefundable or transferable for any reason and will not be negotiated under any circumstance. Deposits are nonrefundable for canceled reservations, no-show reservations, cancellations due to weather, mechanical issues, flight cancellations, flight delays, trip cancellations, postponed trips, family emergencies, illnesses, government mandates, shut downs or if guests plans change. The reservation deposit is nonrefundable for canceled bookings regardless of how far in advance they are canceled. Deposits are nonrefundable for missing party members and cannot be used towards the balance due. Last minute arrival to the check and location may result in your spots being resold to standby reservations. If your spots are resold to standby reservations because of a late or last-minute arrival you will not be refunded. Refunds will not be issued in the event a guest is denied service due to intoxication.
Our reservations calendar is updated in real time. Although we make a calculated effort for all boats to go out as scheduled depending on the time of year the trip may not have enough guests for the boat to set sail. In this rare case the start time will be subject to change or the boat may be rescheduled for the following day. Refunds will not be issued even if the trip is rescheduled. In the event guests are not able to reschedule a credit for a later date will be issued. If there are any changes to your pre-existing reservation all guests will be notified as standard protocol.