Our goal is to deliver top notch customer service, and in doing so we ask that all of our guests agree and follow the terms and conditions stated here.


 Event Start Times: We are not responsible for guests that miss our pre-party or check-in and subsequently miss the transportation to the nightclub or to the dock. All guests are required to attend our pre-party and utilize the transportation provided to arrive to the club and enter with our group. Guests will not be allowed to meet our group at or outside of the club or at the dock if they miss the pre-party. All transportation provided is one way to the club except for our G5ive and boat party package (round trip transportation included)


 Legal Age: All of our events are for guests 21 years of age or older. Guests must have a valid identification such as a state issued license/ID card or passport, photo copies will not be excepted.


Prices on our website as well balances due may vary and are subject to change without notice. For reasons beyond our control balances due for holiday weekends/Spring Break/celebrity performances or appearances are subject to change. Services included in our packages may be subject to change for special events, celebrity appearances, holiday weekends and spring break. If there is a change in the balance due because of the circumstances mentioned guests will be notified by email prior to their reservation date.


Dress Code: Dress code is strictly enforced. For all clubs except G5 Ladies must wear heels or wedges, guys no shorts, hats or sleeveless shirts. Denial of entry into the club is solely up to the doorman's discretion.

Due to the nature of our events Miami Turn Up Entertainment LLC is not responsible for property loss or injuries our guests may incur when using our service.

Gratuity: Bartender gratuity is not included in the reservation deposit or the balance paid at check-in.

As with any service industry job In North America it is customary to tip your bartender. Bartenders supplement their income with gratuity. 


Boat Party: After reserving you will receive a confirmation directly from us. The day of your reservation you will also receive a separate confirmation by text message from the boat hosts a few hours before the check-in time. Please use the Boat Party confirmation when checking in. If you do not receive this text message confirmation please go to the check-in location at the time specified. Because we do not set the boat party schedule if you placed your reservation several weeks or months in advance the check-in time is subject to change slightly. If there is a change in the check-in time the guest will be notified.  All boat party guests must 21 years of age or older and must bring valid id.  

For the safety of boat crew and guests due to inclement weather or mechanical problems the organizers can change the set itinerary, or cancel the event. In the event of rain or light rain the tour will still operate as the boat is covered. If the conditions are to dangerous for the boat to go out the trip will be canceled and re-scheduled. In the event a tour is canceled refunds will not be granted however guests will have the option to reschedule within the next 24 hours. If a guest is unable to re-schedule they will receive a credit for a party package at a later date.  All rescheduling for the boat party must be done with the boat hosts directly. Because you are reserving for a boat with limited occupancy Boat Party package deposits are non refundable.  We (Miami Turn up Entertainment LLC) is a reservations agent for the boat party company, we do not own, operate or provide the boat party service. When a reservation is placed on our site we guarantee the customers spot for the reservation date, because the spot is guaranteed all reservation deposits are non-refundable. Services listed on our website are a direct representation of services listed by the boat company. Although we make a proactive effort to update our site whenever necessary we are not responsible for any discrepancies in the services listed. The boat party company is a separate entity and is solely responsible for providing the service. Any issues regarding discrepancies in the services listed on our site should be directed toward the boat party company as they are providing the service. The staff provided jet ski rides are shared with other partygoers and is not a private rental. Due to the nature of this service guests will not be permitted to operate the jet ski at any time.


Conduct: Doorman reserves the right to refuse service to anyone at any time for any reason, including persons who display rowdy or lewd behavior as well as appear to be intoxicated. 

You are responsible for your conduct. If you are denied entry due to intoxication Miami Turn Up Entertainment LLC is not responsible and refunds will not be granted.


Say Cheese: Any guests of our service consents for Miami Turn up Entertainment to use any photos that may be taken for social media or online purposes.

Content: Content on our website may not be duplicated for any purpose without written consent, failure to do so is a direct violation of copywrite infringement laws. We reserve the right to edit or make changes to an content on this site at any time. 


Refunds: Due to upfront and non-refundable expenses involved in providing our service all sales are final and no refunds will be granted to anyone at any time for any reason. All reservation deposits are non transferable or refundable. Reservation deposits can not be transferred to the balance due for members of your party who do not show up for a reservation. Refunds will not be granted for bookings "made by mistake." In the event of inclement weather, flight cancellations or delays refunds will not be granted however guests will have the option to reschedule for a later date. 

Reservations: We do not take payment in full on our website, the tickets on our site are to reserve our service, the deposit is due at the time of booking , the balance is due upon arrival to the check-in location the day of your reservation.


Blackout dates: Blackout dates may apply, in the event of a club being blacked out (not available) for the evening deposits will not be refunded however alternate club will be provided.


Pre-Party Location: Open bar location is subject to change, in the event of a change in the open bar location our guests will be notified the day of or prior to the reservation date. 


Transportation: Mode of transportation is typically party bus or limo depending on the particular package selected but can vary and include Limo, Party Bus, Coach Bus or car service depending on our group size or availability.


Drinks: The drinks included in our packages include mixed drinks.  Our party packages do not include top shelf liquor.


Miami Turn up Entertainment LLC reserves the right to revise or make changes to our website or terms and conditions at any time.


Payments: Although we except many forms of payments for reservations, the balance due upon arrival to our check-in location must be paid in cash. When using a credit card or debit card to make a reservation on our website the card holder agrees to pay the charged amount pursuant to the card holder agreement. The card holder also agrees not initiate a chargeback or reversal of charges with their financial institution for any transaction amount the cardholder made on our website.


By using our site, making a reservation or paying an invoice you except and agree to the terms stated here.


    Thank You For Your Cooperation

         Miami Turn Up Entertainment LLC